Refund policy snapshot:
- 14 day return policy
- Buyer pays shipping
- Only refunds for damaged faulty items
- No exchanges
- No refunds of sale/discounted/personalized items
Most of our products qualify for our 14-day return policy. If you receive a defective or damaged product, you can request a refund by sending us an email with photographic evidence of the issue. Reach out to us at email@example.com to lodge your refund request.
Buyer is responsible for paying the shipping costs to return the item to one of our warehouses in the USA.
For processing your refund, we will require a receipt or a proof of purchase. Remember, the product must be defective or damaged to qualify for a refund. We do not process refunds for changes of mind. Please ensure to attach photographic evidence showcasing the defect or damage.
Items That Can't Be Refunded
- Sale/discounted items
- Personalized items
Items that are on sale are excluded from our refund policy. Any discounted items are ineligible for a refund. Additionally, all personalized items cannot be refunded.
What Happens Next
We will inform you about the approval or denial of your refund request.
If your refund is approved, we will process it and the refunded amount will automatically be credited back to your original mode of payment, be it your credit card or any other method.
How Long Does a Refund Take?
If your refund hasn't reached you yet, we suggest you first recheck your bank account. Then get in touch with your credit card company as it might take some time for the refund to be officially processed. Subsequently, contact your bank as there is typically some processing time before a refund is reflected. If after performing all these steps, your refund is still missing, feel free to contact us at
We only exchange items if they are found to be defective or damaged.